Without a doubt, Uptown Aces is one of the most attractive online casinos that has continuously impressed the crowds since its launch in 2012. With its sophisticated design and smooth animation, this casino is all about slickness and elegance which can be immediately sensed when users first enter Uptown Aces’ website.
Since appearing online more than 4 years ago, Uptown Aces quickly made a name for itself in the online gambling space, not only because it’s part of the reputable and trusted Deckmedia Group –the same company responsible for other online casino giants such as Sloto’Cash, Slots Capital, Spartan Slots and many more – but also because of its fantastic array of casino games, bonuses, banking options, customer service and VIP Club.
In the same way that it happens in a real casino in Las Vegas, Uptown Aces features a special VIP program where players earn complimentary points as they play and they can cash these in for real money for even more play time in this action packed online casino. Members automatically start earning these comp points from the moment they begin playing and will continue their VIP experience across 4 different levels that offer special bonus rewards, cashback and more.
Uptown Aces is powered by RealTime Gaming (RTG) software provider and accepts players from several countries around the world, including the United States. Players can delight in an incredible suite of classic games comprising of all their favorites such as Blackjack, Slots, Video Poker and Roulette, and also specialty games like Keno and Craps. In addition, players can also enjoy 5 different online scratch card games. All of this together helps create a true Las Vegas experience for all types of bettors.
Uptown Aces offers a more than healthy selection of games, in total players can pick from over hundreds of titles from their collection. This total is growing each month as thrilling new games are released.
Three play options are available to members when creating a new Uptown Aces account. They can choose to download the software, a secure and free download offering the full range of exciting games on offer. Secondly, bettors can access a reduced selection of the games in the Instant play option, which opens up at Uptown Aces lobby in their browser window.
Registered players can also take their action on the go, or wherever they may be, as the casino is also available in a mobile format. This mobile option accepts play on iOS (iPhone, iPad and iPod) and Android devices. 15 games are currently available with new games being introduced on a regular basis.
Bonuses and promotions
New players who sign up now at Uptown Aces can claim a $7 no deposit bonus that they can redeem just for registering their account.
New depositing players enjoy a recompensing $8,888 Welcome Bonus on their first 6 deposits. This bonus is available for Slots, Real-Series Video Slots, Keno and Scratch Cards play with no max cashout rules.
The Welcome Bonus pack is divided as follows:
- 1st deposit is granted a 250% Match up to $2,500 with a wagering requirement of 35x deposit plus bonus amounts
- 2nd deposit is granted a 150% Match up to $1,500 with a wagering requirement of 25x deposit plus bonus amounts
- 3rd deposit is granted a 100% Match up to $1,500 with a wagering requirement of 25x deposit plus bonus amounts
- 4th deposit is granted a 100% Match up to $1,500 with a wagering requirement of 25x deposit plus bonus amounts
- 5th deposit is granted a 150% Match up to $1,500 with a wagering requirement of 25x deposit plus bonus amounts
- 6th deposit is granted a 100% Match up to $1,888 with a wagering requirement of 25x deposit plus bonus amounts
If slots, Keno or scratch cards aren’t the games players are looking to bet, then they can redeem a total of $1,500 divided into a 150% and a 75% Table Games welcome offer which holds a 30x playthrough and no max cashout.
Payment and withdrawal methods
Depositing money is always a concern for bettors, whether it’s the safety or comfort of making a deposit. Uptown Aces takes care of all of these possible worries by giving bettors the chance to to deposit money in many forms, including popular credit cards such as Visa and MasterCard. In addition, players can also take their pick from electronic wallets including Neteller, ECO Card and Skrill (Moneybookers). Direct Money and Bitcoin payments are also a deposit option at Uptown Aces casino.
Withdrawing money is hassle free and takes about 72 business hours. US withdrawals via wire-transfer may take up to 15 business working days and e-wallet payments are instant after processing hours. Uptown Aces processes withdrawals on business days only. Bank wire, Check, Neteller, Skrill (Moneybookers), Eco Payz and Bitcoin are all payout options and minimum and maximum withdrawal amounts range from $25 and up to $3000.
Uptown Aces has established a weekly withdrawal limit of $4,000 for a first withdrawal and thereafter $5,000 per week or as per mutual agreement with the casino’s account manager.
If bettors win $20,000 the casino will issue a payment of $5,000 on the first week, then $5,000 on the second and so on, until the entire amount is paid out.
If players have any questions or problems with a deposit or withdrawal, they can always contact a dedicated customer service representative that will gladly help them resolve any issues.
Going the extra mile, Uptown Aces brings members true 24/7 and 365 days a year customer support. VIP treatment comes with the territory at this casino with a capturing and well-trained customer service team and the top quality service is guaranteed for all types of bettors.
The top service that Uptown Aces offers ranges among the following services:
Customer Service Support: Bettors get a round the clock service that applies to live chats, toll free and regular phone service, Skype and email service. Whenever a customer has an inquiry question or concern, they can rest easy that they will get an answer quickly.
F.A.Q: Questions from new to experienced players are answered in the frequently asked questions area. Players can find a myriad of topics and specific answers that range from Cashier, Technical, User account, Promotions and Support.