Lucky31 Casino Review

Lucky31 Casino logotype
  • +600 slots
  • Actual gaming live casino
  • SuperPoints Loyalty program
  • VIP program
  • Daily promotions

Casino Info

Website:
https://www.lucky31.com
Software:
NetEnt, Play'n Go, Microgaming, Betsoft, Yggdrasil, Genii, Altea, VIG, Actual Gaming
Casino type:
Instant / Mobile
Languages:
English, French, German, Swedish, Finnish, Portuguese
Owner:
MTM Corp
License:
Curacao

Depositing Policy

Withdrawal Policy

Restricted countries

Lucky31 Casino Preview

General Overview

If you’re looking for a truly diversified gaming experience that brings all the excitement good gameplay should have, then look no further! Licensed in Curaçao and established in 2013, Lucky31 has brought many smiles to the faces of their players, and when you see what they have to offer, you’ll understand why. With a prominently European audience, Lucky 31 continues to evolve in ways that show this brand is here to stay. Providing a selection of games that leave no player displeased, Lucky31 offers slots, table games and Live Casino options which make boredom basically impossible; even for the pickiest of players! Take that, in combination with their rewarding promotions, unrivalled customer service and excellent payment options, and you’ve got an online casino worth playing with!

Lucky31 Casino Games

With your playing pleasure always in mind, Lucky31 provides an impressive amount of over 500 games, giving players a selection not to argue with (how could you?). Not only are their slots incredibly innovative, their table games bring the most realistic touch right to your screen, and this heavily relies on the fact that they also have a Live Casino available.
Lucky31 provides an excellent mix of both new and old game providers, those being NetEnt, Microgaming, Microgaming Live, Betsoft, Play’N Go, Yggdrasil, ViGS, Actual Gaming, and the newly added Genii games, bringing even touch screen capabilities to their players. Diversity has never been more prevalent in a gaming experience, and by combining such game options, this is second to none.

Most notably, the slots at Lucky31 are what keep the players coming back for more. What many players look for in slots is certainly a good mix of features, but also, a thrilling theme also holds high importance. Whether you’re into the disco party life, like with their successful Spin Party, hiking in nature while hunting wins with the Wild North slot, or having the classic Vegas experience with the Weekend In Vegas slot, you can have all of that here at Lucky31 (and, of course, much more than that!).
The slots at Lucky31 do offer a nice selection of different features, no matter what suits you best as a player. Many of their top performing slots offer multipliers, expanding reels, free spins, free games, fixed or progressive jackpots, you name it, they have it, all bundled in fun special features that keep you entertained for hours.

And what about their table games? The selection may be slightly smaller than that of their slots, but no worry, as these bring an equally thrilling and rewarding experience, the type we all search for when seeking out our next favorite online casino. Whether you’re a fan of Blackjack, Baccarat, Roulette, (Video) Poker, or other specialty games like Pai Gow, Craps or Pontoon, they’re all on offer and waiting to pay out, which is not a bad feeling to have.

Possibly most exciting of all, is the fact that Lucky31 have a thrilling Live Casino, where you can play many of your favorite table games live, right on their site. Lucky31 actually have a selection of live table games you can take part in which stream right out of Dublin, Ireland, at the Fitzwilliam Casino & Card Club, so you literally never need to leave your computer or mobile to have a winning experience of a lifetime. With their games available on Instant, Download and Mobile, they also cherish the necessity of convenience, adding even more credentials to their brand.

Lucky31 Casino Bonuses and Promotions

Now let’s get to the fun part: Bonuses! We all love a good casino bonus, and Lucky31 certainly takes note of that, as they keep the offers coming all week, every week, and maybe even something more. In short, they don’t disappoint in this arena! We’ve seen great feedback from those who have played with Lucky31, and that certainly puts a sweet taste in our mouths.

To start, once you register an account with Lucky31, you can expect both an ironic and generous Welcome offer to the tune of 131% (up to €131) upon registration, which gives you the perfect start for your journey with them. One fact that is certainly notable to mention, in their wagering requirement, which is a very standard 30x, preventing the frustration that can come when online casinos use incredibly unrealistic requirements; this is something we can all appreciate!

After you’ve taken advantage of such a generous and welcoming sign up bonus, there’s much more to come. Lucky31 seem to make it one of their top priorities to keep the players interested, of course, and their way of doing so is by sending constant bonuses your way, in a timed and consistent style. Every week, you can take advantage of plentiful Reload bonuses and Cashback offers, all suited in a unique style that encourage you to win, and win you will! Free spins are also of the plenty, which naturally only makes us love this brand more.

Every week, currently, they offer free spins on a selected game, changing every week, keeping the diversity in gameplay alive. And, with that more than fair wagering requirement, your wins are actually your wins, and you won’t leave disappointed, being told you just haven’t played enough to reap the benefits your hard work earned.
Overall, if you want an online casino that gives constant bonuses and actually pays attention to what the players want, then Lucky31 is meant for you. After all, we’re all playing to win, in the first place, and with incentives like the ones at Lucky31, you’re almost guaranteed to come out with some cash, which is what the whole experience in all about.

Payment and Withdrawal Methods

For many players out there, when it comes to payment options at an online casino, this can be a real pain. Either they don’t have an convenient payment method for you, or the processing time is too long, or the minimum deposit is too high… the list goes on (and on!). This is most definitely one of the most frustrating aspects of an online casino, and we’re happy to say, at Lucky31, you really will not experience this issue. Pay the way you like, and play the way you like – it’s that simple!

As per usual, the deposit methods which are most convenient for the player, are usually credit/debit card or ewallet. Of course, Lucky31 accepts all major credit cards, such as VISA, AMEX, Mastercard, Diners Club, and Discover. With in regards to ewallet services, this brand keeps it both simple and convenient. Any ewallet service you need will likely be at your service, like the most popular Skrill and Neteller, while also offering Sofort, EntroPay and ePro.

If you’re more of an e-voucher type of person, that’s completely ok as well! They offer the top three most common e-vouchers available today, those being MoneySafe, Paysafe and Ukash.
Having the option for such services puts many players at ease, as they simply have to purchase the voucher online, and use it directly at the casino, avoiding the issue of giving your personal bank details directly to the casino. With Lucky31, you certainly do not have to worry about the protection of your information, however it always helps to have alternative methods, whichever the case.

Additionally, a great way to make a deposit is using one of the many online bank transfer services, and, if you haven’t already guessed, Lucky31 provides those, too. Take your pick from one of the many options available, including: Danske Bank, Trustly, Trustpay, Nordea, OP-Pohjola, Poli, and Ebanka (eKonto/ePlatby).

In regards to withdrawal methods, these are not quite as vast as those of the depositing methods, however they are still fair and common enough to suit all players. Their current withdrawal methods include VISA, Mastercard, Neteller and Skrill, and having access to at least one of these sources is quite important, generally speaking.
With a respectable minimum deposit of only $/£/€10, and a maximum deposit of $/£/€500, we see this as more than fair for the players, as these amounts suit both the beginner and high roller. The processing times for their various banking methods keeps the positivity going, too, as all methods are immediate, except for bank transfer (which take 2-3 days).

Currently, the restricted countries for gameplay at Lucky31 are as follows: USA, Curacao, China, Hong Kong, Turkey, Albania, Armenia, Belarus, Brazil, Bulgaria, China, Croatia, Georgia, Greece, Hungary, Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, The Netherlands, The Netherland Antilles, Philippines, Poland, Romania, Russia, Serbia, Turkey, Ukraine and U.S.A.

Lucky31 Casino Customer Support

Customer support at an online casino is something that can really make or break a player’s decision to return. There is literally nothing worse than running into complications during your gameplay, on the verge of your next big win, and having a bad customer support agent to deal with, possibly not really helping you at all, in the first place. We’ve all been there, and with Lucky 31, luckily enough, this is not a problem.
Our first experience with the service staff at Lucky31 was both an enlightening and delightful experience, and we don’t say this often when it comes to customer support. They were incredibly polite, helpful, and actually quite funny, which really puts your mind at ease when you’re in the middle of a problem. They managed to solve the query fast and easily, without causing us any extra pain, and thanks for that!
Conveniently enough, Lucky31 offers telephone, email and Live Chat support, so they are in no way unreachable. The Live Chat was prompt, as was their telephone and email service, showing us that they truly care about what happens with their players. They’re also are quite diverse in their languages offered, those being: English, French, Portuguese, German, Dutch, Finnish, Swedish, and Norwegian. All was fast and to the point, so we could get back to what’s important – Playing!