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How We Review Online Casinos

How We Review Casinos

Our team of experts has created a unique methodology for reviewing and evaluating online casinos. This practice has been thoroughly tested to ensure it helps to accurately evaluate gambling sites based on what matters most to Australian players. The key things it covers include a site’s security features, game selection, the value of bonuses and promotions, the casino’s licence, and much more.

Review Weighting

As we mentioned above, the methodology considers several factors. However, note that not all factors are equal. To produce the most reliable ratings possible, we decided to appropriately weight each point according to how important it is to Australian punters:

Security and license – 25%;
Games and software providers – 15%;
Bonuses and promotions – 15%;
Banking options – 15%;
Mobile gaming – 8%;
Customer support – 8%;
Special perks – 7%;
Responsible gambling – 7%.

1️⃣ Security & Licence

One of the first things we do when reviewing a new Australian casino is evaluating the casino’s licence, safety features, and certifications to ensure the reliability of the place we recommend.

1.1 Technical Safety	To ensure your funds and data’s safety, we check if the casino has the most up-to-date security features, such as firewall technology, secure data servers, and SSL encryption.
1.2 Licenсe	We verify if the casino has certifications from independent testing sites like eCOGRA or iTech Labs. These data further legitimise an online casino and show whether it meets high-security standards.
1.3 Independent Testing Agencies	Our devoted team of experts also monitors a licence from a legitimate gambling authority, such as the Kahnawake Gaming Commission or the Malta Gaming Authority.

2️⃣ Games & Software

The casino game collection determines your experience, with the support of reputable software providers indicating the quality and variety of games.

2.1 Game Collection	We ensure a rich variety of games at each site we recommend. Whether you enjoy playing the latest online pokies, live casino games or classic table game titles, you’ll have something to choose from.
2.2 Reputable Software Providers	We assess game quality by evaluating on-site software providers and recommend websites featuring renowned developers like Evolution, known for their high-quality games.
2.3 Free Games	Being able to play games for free is a key point, as it allows seeing if you like a game before you spend your cash on it.
2.4 Progressive Jackpot Games	When you start playing for real money, you want the chance to win big, so we look for the casino games with the biggest progressive jackpots.

3️⃣ Bonuses and Promotions

We want our readers to get the best value for money, so we use our team’s expertise and knowledge to evaluate each site’s bonus offer to discover its true merit.

3.1 Bonus Diversity	When playing at an online casino, you want bonus offers that suit your gambling needs. That’s why our recommended sites have a vast array of promotions, such as free spins, matched deposit, and cashback rewards.
3.2 Transparent T&C	Some casinos have appealing bonuses but are full of terms and conditions that reduce their value. So, we choose websites with the most fair T&C, such as manageable wagering requirements, higher win limits, and longer validity periods.

4️⃣ Banking Options

To ensure your deposit and withdrawal process is as smooth as possible, we test the available banking options for speed and convenience.

4.1 Verified Transactions	We ensure our recommended casinos offer a variety of safe payment methods and take the necessary precautions to keep your funds and data protected.
4.2 Rapid Deposits & Withdrawals	All of our approved casinos have a number of fast deposit and withdrawal options allowing to receive the money ASAP.
4.3 Numerous Payment Options	Diverse payment options are essential for any online casino. Our advised sites have multiple payment options enabling you to fund your account in the way you prefer.

5️⃣ Mobile Gaming

More and more Aussies are enjoying the excitement of online casino games through their phones these days. We test various aspects of each site’s mobile gaming options to ensure they’re up to scratch.

5.1 Casino Application	A dedicated casino app often provides the most enjoyable gameplay on your phone, which is why we meticulously verify if each site offers apps for Android and iOS devices.
5.2 Mobile-Friendly Optimisation	Some players want the flexibility of playing casino games from their phone’s web browser. Hence, we ensure to evaluate if each reviewed site has optimised its website for seamless mobile use.
5.3 Rewards for Mobile Players	We thoroughly examine each site to identify if they offer bonuses specifically for downloading their app or signing up through mobile devices.

6️⃣ Customer Support

The efficiency and availability of a casino’s customer support are vital to the overall user experience. You won’t feel like a valued customer if you don’t get needed assistance.

6.1 Multiple Contact Variations	Contacting support agents in the most suitable manner should be an available option when you play at a casino. That’s why we pick sites offering multiple contact methods, such as live chat, phone, email, etc.
6.2 Support Proficiency	Addressing a client service, you want to know that your issue will be resolved. We rate each site’s support team on the ability to quickly and accurately react and solve different issues.

7️⃣ Special Perks

Long-term players at online casinos often seek additional benefits to experience a VIP-like treatment. That’s why we explore the special perks and rewards that each site offers to its loyal customers.

7.1 VIP Community	A VIP program enhances your casino pastime by rewarding your gameplay. As you participate, you unlock increasing benefits and have the chance to win rewards like free spins, bonus money, and more.
7.2 Competitions	One more way casinos reward their players is by offering tournaments for their most popular casino games. These competitions provide the most dedicated players with real money prizes if they place high enough on the leaderboard.

8️⃣ Responsible Gambling

We are aware that problem gambling is a serious issue, so we make sure all our approved sites work in conjunction with responsible gambling organisations to keep you safe online.

8.1 Self-Exclusion Option	All the sites on our list offer responsible gambling tools that help you control your access to gambling, including a self-exclusion option. It prevents you from accessing your account for a set period, allowing you to cool off before starting again.
8.2 Partnership with Responsible Gambling Organisations	To ensure gamblers get the help they need, our chosen sites collaborate with responsible gambling organisations such as BeGambleAware.org, Gam-Anon, Gamcare, etc.