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Gibraltar Regulatory Authority

Gibraltar is one of the most renowned gambling jurisdictions in the world. Although small, the country issues casino licenses for some of the biggest online gambling sites in the British Overseas Territory. Gibraltar is a hub for international casinos. However, residents cannot access online gambling services.

Nonetheless, the unique licensing system is available to any company that wants to serve the international markets. And why not? After all, the regulatory framework is robust and offers tax advantages. Read our casino guides and discover how the Gibraltar operating license works in this post!

All Casinos Operating under the Gibraltar Gambling Commission

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Main Info About Gibraltar Gambling Commission

The Gibraltar Gambling Commission (GCC) was established in 2005 by enacting the Gibraltar Gambling Act 2005. Based on our experience, its main responsibility is to oversee all forms of gambling activity within the country, ensuring fairness, transparency, and player protection.

Fairness

The GGC provides a technical framework for operating casino software and random number generators. For instance, all operators must sanction regular audits to prevent biased outcomes. Gibraltar licensed casinos also submit software to independent auditors like iTech labs or eCOGRA for testing and certification. With this, the commission ensures players have an equal chance of winning.

Besides reviewing RGNs, the commission conducts regular audits to verify an operator’s game operates according to standards. Unfair practices lead to sanctions, fines, or license revocation. Meanwhile, the GGC provides a formal dispute resolution process for players who believe they have been treated unfairly.

The body investigates disputes and sometimes appoints an ombudsperson to guarantee fairness. It also prevents underage gambling and monitors marketing practices to ensure they are not misleading or cause players to gamble irresponsibly.

Transparency

Licensed operators meet stringent reporting criteria, especially concerning transparency. Companies provide periodic reports about their revenues, payouts, and financial dealings. The GGC reviews the reports and confirms if the companies are operating responsibly. It also sanctions online casinos Gibraltar that breach anti-money laundering and social responsibility obligations.

Our research shows that all operators must state their terms & conditions clearly. The aim is to make it accessible to players and prevent misunderstandings. The terms must provide sufficient information on how games work, wagering requirements, bonus rules, and payouts. Lastly, the GGC keeps a public register of all licensed Gibraltar casinos, allowing players to verify the status of any operator.

Customer Protection

Operators must keep player funds in a separate bank account from operational funds. This practice guarantees fund protection in case the casino runs into financial problems. At the same time, operators must provide responsible gambling tools, such as deposit limits, reality check questions, or self-exclusion, to help players manage their gambling habits.

On the other hand, the commission implements strict anti-money laundering and anti-fraud policies. Casinos must adopt advanced systems to monitor large or unusual transactions and report to the GGC. Prompt reporting protects the operator and player from financial crimes, whether knowingly or not.

Lastly, the Gibraltar Gambling Commission compels operators to follow data protection laws, especially the General Data Protection Regulation (GDPR) for EU companies. Strict adherence ensures online casinos Gibraltar protect customer data by encrypting, storing, and not misusing them.

Gibraltar Licensing Requirements

There are two categories of gambling licenses issued by the Gibraltar Gambling Commission: B2B and B2C. However, there are different versions of the two. We’ll explore them in detail later.

Despite the availability of different licenses, they are incredibly rare to obtain. The reason is that only companies with impeccable reputations, experience, and business plans are recognized. Based on our observations, below are the requirements for B2B and B2C licenses:

How to Acquire a Gibraltar Gaming License

Acquiring a Gibraltar license is a rigorous process that requires extensive research. After trying out this product, our team discovered that the procedure is in four stages, and recipients must spend 14 to 90 days to complete all steps. Prospective license holders must pass the following:

  1. The procedure for registering a company in Gibraltar.
  2. Appoint a regional authorized company with a place of permanent registration or passport of jurisdiction.
  3. Create a business and investment plan.
  4. Inspect the equipment for the business.
  5. Obtain permission from Gibraltar officials.
  6. Collect and submit crucial documents for obtaining the license.

Drawing on our own experience, here is an outline of the steps required to acquire a Gibraltar online casinos license:

Market Research

Investigate the online gambling industry, including foreign and local market conditions, trends, and potential customer base. This way, you’ll identify if the tax advantages, regulatory advantages, and reputation of Gibraltar align with your needs. Also, familiarize yourself with the jurisdiction’s regulations, most importantly, the Gibraltar Gambling Act 2005. Others include AML compliance, player protection, and responsible gambling.

Choose Location

The next step is to select Gibraltar as the location for your business. The jurisdiction offers a favorable tax regime with low corporate taxes, access to skilled labor, and friendly regulation. Having a physical office is mandatory. It demonstrates the company’s commitment to Gibraltar, including hiring local staff for key compliance roles.

Business Registration

Incorporate your business as a legal entity in Gibraltar. Choose a name, submit incorporation documents, and appoint secretaries and directors. Proceed and pay the registration fees. Open a bank account in Gibraltar for processing transactions and to comply with financial regulations.

Apply for License

Submit a license application to the Gibraltar Gambling Commission and pay the license fee (More information on this later). Include a business plan that explains the casino’s compliance measures, growth strategy, and operations. Likewise, submit documents on AML and KYC procedures, data protection, and responsible gambling strategies.

Not only this, but also financial statements showing the company’s ability to sustain the casino. According to our experience, the licensing authority will conduct a background check on all the key stakeholders and eliminate individuals with negative reputations or criminal histories.

Technical Requirements

Test your Random Number Generator (RGN) and games for fairness and compliance with the commission’s technical standards. Afterward, your online casino will be subjected to regular audits to guarantee continued compliance with regulations.

License Approval

Thanks to our practical knowledge, we know that the commission will approve your license if it meets all criteria and passes the due diligence check. With this, the casino can operate legally in international markets. That said, the operator must continually provide financial and operational reports to the licensing authority.

Which Casinos Have the Gibraltar Regulatory Authority License?

The Gibraltar Regulatory Agency licenses around thirty casinos. As a result of our tests, we determined that the gambling sites follow strict regulatory standards. With this, they ensure a high-quality, secure gaming experience for players. Based on our online casino reviews, popular gambling sites with the Gibraltar license are:

Gibraltar Gambling License Types

As we explained earlier, Gibraltar has two licenses – B2B and B2C. As a result of using this product, we discovered that the two are further subdivided into six, two of which are for land-based Gibraltar casinos. They are:

The B2C (Business-to-Customer) License

This type of license is offered to casino operators who want to offer gambling services. The permit is for actual gaming products.

The B2B (Business-to-Business) License

The gaming supplier B2B license is for businesses that provide gambling services to other operators instead of customers. Unlike the B2C license, this permit covers payment processing, software development, and similar services. For companies that develop or supply gaming software, the license ensures the casino or sportsbook complies with Gibraltar regulatory standards. It extends to random number generators and software.

Businesses that provide financial services, such as handling payments, deposits, withdrawals, and other services, apply for the gaming supplier license. It covers payment processing, fraud prevention, and secure financial transactions for B2C operators. There is also an affiliate marketing license for companies that act as marketing agencies for online gambling services.

B2B licenses are for businesses supporting gambling operators with payment processing, affiliate marketing, or gaming software development. It applies to games, RGN technology, and payment processing solutions. In contrast, the B2C license is for operators offering gambling services to players. It applies to slot games, live dealers, poker, lottery, or sports betting markets.

Gibraltar Gambling License Cost

A Gibraltar gambling license is for five years. Unlike other jurisdictions, which are only available for a year, this saves time and renewal costs. The application fee for B2C and B2C licenses is $30,000. Afterwards, operators pay an annual fee. Companies pay $100,000 for Remote Gaming B2C Operator, Remote Betting B2C Operator, and Other Remote B2C Gambling Products.

For betting and gaming, operators with an annual gross gambling yield of over $300m within that vertical pay $200,000 for the license. On the other hand, companies making over $20m but not up to $300m pay $100,000. Lastly, operators with a gross gambling yield of less than $20m pay only $50,000. The same $50,000 fee applies to affiliate marketing service providers.

In contrast, Gambling B2B Support Services pay $85,000. Plus, 1% payment of the revenue it makes from operations. The amount must be at least $85,000 or higher than $425,000 per year. Companies that offer more than one gambling vertical pay an extra $15,000.

A tier-three license for casinos in Gibraltar with less than $200,000 in sales costs $20,000. Likewise, a tier-two license with an annual fee of $50,000 allows sales of up to $550,000. Any company above these thresholds applies for the tier-one permit, which costs $85,000.

As our tests have shown, Gibraltar does not issue a traditional gambling license. The cost varies depending on factors like business size and location. Hence, we recommend consulting a lawyer or business advisor for an accurate estimate of startup costs.

Player Protection With Gibraltar Licenses

Our analysis of this product revealed that the Gibraltar license offers player protection for both online and brick-and-mortar Gibraltar casinos. Here is how it works:

Brick-and-mortar casinos:

Digital casinos:

Our research has shown that due to the reasons above, the Gibraltar Gambling Division will consider adopting stricter requirements for online operators in the future. These potential improvements could include the implementation of advanced monitoring tools to detect problem gambling behavior or suspicious activities, stricter ID verification processes, faster dispute resolution procedures, and improved regulations surrounding the advertisement of bonuses.

How to Get the Gibraltar Gambling License

Obtaining a Gibraltar gambling license involves the following process:

Pros and Cons of Operating an Online Casino in Gibraltar

The Gibraltar license is among the best worldwide. Nonetheless, after experimenting with it, our team discovered it has some disadvantages. Explore the benefits and drawbacks of holding the permit below:

dragon

  • The gambling tax is only 0.15% of the company’s revenue, and there is no VAT

  • License requirements are not as stringent as other providers, such as MGA

  • Strong regulatory oversight attracts more players

  • Access to the European markets

dragon

  • Operators must establish a physical presence in Gibraltar

Gibraltar Gambling Commission Contacts

Use the information in the table to reach the Gibraltar Gambling Commission for further information on issuing and administering gambling licenses:

Official Name Gibraltar Gambling Commission
Founding Date 2005
Website https://www.gibraltar.gov.gi/finance-gaming-and-regulations/remote-gambling
Email: [email protected]
Phone Number +350 20064142
Address Block 9, Suite 912, Europort, Gibraltar
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What is RTP?

RTP, or Return to Player, is a percentage that shows how much a slot is expected to pay back to players over a long period. It’s calculated based on millions or even billions of spins, so the percent is accurate in the long run, not in a single session.


In casino games, the ‘house edge’ is the common term representing the platform’s built-in advantage. For example, it is about 0.5% in blackjack, meaning the casino holds 0.5% of all bets over time.


RTP is the key figure for slots, working opposite the house edge and showing the potential payoff to players.


Let’s consider the example: 
The Book of Dead has an RTP of 94.25%. It means that for every $100 bet, you can expect to receive $94.25 back in the long run. The remaining $5.75 is what the casino keeps.

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