If you are looking for a casino that is great at awarding bonuses and providing a massive selection of slots, then you should try Prism Casino. Over the past years, this gambling site has gained a poor reputation due to its insufficient customer service and slow payments. But over time, the casino overcame these challenges and was able to come up with good terms and conditions, especially concerning their bonuses and withdrawal processes.
Prism Casino was established in 2002 and is owned by Virtual Casino Group Casinos. Their website is full of flamboyant colours, and the interface is user-friendly. The site has tried to balance the number of bonuses that new players get and that of their regular players. So, you can be assured you’ll receive a generous welcome bonus the first time you register. In addition to the bonuses, there is a wide variety of games to suit all kinds of players.
The casino is playable on desktops and other portable devices. Whether you want to play for fun or make some real cash, you can do this at Prism Casino. Read our Prism Casino review to find out more about the gaming platform.
Prism Casino Bonuses and Promotions
The gambling site is the most popular for its finest bonuses and promotions to satisfy every customer. New players are welcomed with two offers. The first package includes free chips, but you’ll need to use a Prism Casino bonus code. You’ll get the bonus from the website. Enter it and then wait for a few seconds or minutes to receive your bonus.
The second bonus is awarded on your first deposit which is specified at the casino. Create an account and then verify it, log in and then head to the cashier. Make your first deposit and redeem the coupon. You’ll also need Prism casino code for this bonus. Note that these two first bonuses are for new players only. Besides, you cannot create two accounts to benefit from the welcome offers as this will lead to both accounts being nullified by the website.
After the welcome bonuses, the player will access other types of offers, each for different games. This includes No Playthrough bonus for keno and slots. Others include video poker bonus, table games bonus, and free play chips. This means that not all games come with the same bonuses. In fact, some of the games have greater offers than others. Every bonus offer for a certain game requires a promo code which you can get on the platform. Keep in mind that you cannot access the bonuses without Prism Casino bonus codes.
To redeem the bonuses, use the Prism Casino login to your account. Click on the cashier option then paste one of the Prism Casino codes and press enter. You’ll receive the bonus after a few seconds.
Another bonus offer is the Graveyard specials which are given from midnight to 8 am. You’ll receive cashbacks, free chips, and other bonuses. Examples of these promos include the witching hour bonus, and you’ll have to use the coupon offered to claim it.
Insomniac bonus is another offer, and this one too will require the player to use the coupon. Note that there are no additional requirements for the two bonuses. Lastly, there is the living dead cashback special. Deposit to get a cashback bonus.
Furthermore, players in the VIP section can benefit from VIP promotions. They can use coupons provided for slots, keno and table games except blackjack to receive bonuses.
Bonus Terms and Conditions
Players should be aware of the terms and conditions of these bonuses before playing. For instance, there is a Prism Casino no deposit bonus codes requirement for free chips and spins. This includes a wagering requirement that ranges from thirty to sixty times on games like slots, keno, video poker, and table games.
Other than that, you cannot use the same computer to create two accounts to avail the welcome bonus. Other requirements include things like maximum bonus withdrawal, no max bonuses, and redeeming multiple promotions. The list is long, and that’s why it’s recommended you take a look at the conditions first.
Prism Casino Games
The platform is filled with slots from one of the most reputable software companies, Real Time Gaming (RTG). But this is just a kick start of what to expect. There are other different varieties like table games, including blackjack and video poker, and specialty games like keno, baccarat, and craps.
- The Most Exciting Online Slots
With hundreds of software developers in the industry, Prism Casino decided to settle for RTG. And even though it’s not as popular as NetEnt or Microgaming, this developer is unique from the rest. If you have a crazy passion for slot machines, then you’ll enjoy the ones provided here. Expect multiple reels, free spins, bonus rounds, and dozens of paylines all to keep you intact to the game.
Slots can be played online, or you can use the downloadable app for mobile devices. If you want to up your gameplay, you can try on the free mode. With over seventy slots, you can expect to play games that you’ve never heard of, including the latest ones on the market.
Whether you like three reels or five reels, the platform has got you covered. All of the slots provided offer different themes, including mystery, adventure, and nature among many more. You’ll also meet a couple of them with outstanding jackpots and bonus rounds.
Here is a list of the popular slots at Prism online casino:
- Aladdin’s Wishes
- Ancient Gods
- Aztecs Treasure
- Boy King’s Treasure
- Bulls and Bears
- Bubble Bubble
- Cleopatra’s Gold
- Crazy Vegas
- Diamond Mine Deluxe
- Eagle Shadow Fist
- Happy Golden Ox of Happiness
- Naughty or Nice Spring Break
All the slots have been clearly outlined on the same page with some information about them. You can play the games once you’ve registered with the casino.
- Prism Casino Table Games
In addition to slots, Prism Casino offers several table games including baccarat, blackjack, and video poker. The player is in charge of bets, and what’s better is that you don’t have to risk a single cent. The games and the table layouts are an example of what you’ll find in a brick and mortar gambling destination. You can also play titles in the free mode available on the app. This is the ideal choice if you are a beginner and want to try out a new game. It is also the best option for those seeking to know the strategies and the rules of the game. With over 10 table games, here is what to expect:
- Texas Hold’em Bonus Poker
- Red Dog
- European Blackjack
- Blackjack + Perfect Pairs
- Pai Gow Poker
Prism Casino Mobile Gaming
Prism casino site graphics work perfectly on mobile phones. This is due to their not so congested and simple layout. Players looking for an advanced gaming experience can play on the downloadable app from the website. The download button is the first option at the top of the screen, so you can download the software on your desktop or smartphone.
Furthermore, you’ll still be able to benefit from the wide bonus offers and some titles, including slots and table games. Mobile gaming saves you the hassle of accessing the games on your computer, and you can place your bets at your own comfort at any time of the day.
Players can also use browsers on their phones to log in to their accounts. This is a great way to enjoy favorite games at any time and any place.
Deposit and Withdrawal Methods
US players can access a couple of banking methods offered by the casino, and the platform supports US dollars currency.
For deposits, create an account if you are a first-time player and then head to the cashier. Choose your payment method and then deposit a minimum of $30. You’ll see the amount immediately after you’ve made a cash-in. The options for deposit are as follows:
- Visa Electron
- American Express
The withdrawal process is a bit different from the deposit. You can cash out a maximum of $2,500 per week. The transaction may take up to 7 days as the website will need to review your information. This process is done to make sure that your data is correct and to review a few other things like if there is a presence of a third party. You can check the terms for withdrawal.
The options allowed include:
- Bank Wire Transfer
Neteller will take between 7 and 10 working days for the withdrawal process to be complete. Bank wire transfer will take within 10 to 15 business days. Lastly, checks will take the longest time of 21 to 28 working days.
Prism Casino Licenses and Fairness
The site has one license from Costa Rica. However, this might not be enough for most players as they want to be aware that the site is secured in other ways. First, the site is secured by a server 128-bit encryption technology. This is in charge of ensuring that your information is safe.
Prism Casino is certified by Central Disputes System (CDS Ltd). Players who have any complaints can get to this organisation for their issues to be resolved. They are in charge of things like the payout investigation program as well as of any payout issues.
The website accepts players only above the age of 21 years. Anyone below the age limit cannot play for real money and will not be accepted. Lastly, RTG games are certified by Technical Systems Testing (TST). This company is in charge of making sure that the Random Number Generator (RNG) offers fair payouts. So, players can rest assured of trustworthy payout rates from all the games provided at this casino.
Prism Customer Support
Punters can reach the customer help desk by email, live chat or the toll-free phone. The live chat operates 24/7, which means that you can get to them at any time, 24 hours a week. This is the quickest option to get in touch with customer service representatives. Players from the US and the UK can use the toll-free phone call service provided on the website. Lastly, you can choose the email option, and you’ll get a response within 24 hours.
Take note that customer support is offered in the English language only.
Frequently Asked Questions
– Which kinds of games does Prism Casino offer?
The website offers over a hundred games which include slots, blackjack, baccarat, video poker, craps, and progressive slots.
– How do I know which game is good for me?
Whether you like slots or table games, detailed information about the game is provided at the bottom. This is to help you choose a game that suits you best. Some of the games go to the extent of being described. So, before picking a game, read small descriptions below them and then choose the one that suits your needs. If not satisfied, you can click on the help button to get more info.
– How can I access the Prism Casino mobile app?
Log in to your account from your mobile phone browser. The download option is at the top and the bottom of the screen. Use any of them, and you’ll be directed to a new page. If you don’t have an account, you can sign up from there, or you can skip the option and download the application. Wait for the download process to be complete and then install. After that, create an account and enjoy.
– How can I play the games at Prism Casino?
There are two ways to play. The first is a free demo while another involves real money. You can have fun in both, but if you want to win some real cash, then you should play for real money.
– How does one qualify to be a VIP player?
Being a VIP player means better customer service, higher bonus offers, and maximum withdrawal limits. To be part of this amazing opportunity, get to the VIP department on the website, and they will direct you to the appropriate way of becoming a VIP player.
– Is Prism Casino secure?
Yes, it is. You can see more on the https:// and you can also click on it to find out more about the casino’s safety. You’ll see the system encryption being used, so be assured that all your info is kept private. Besides this, having a license means that the casino is also secured. A casino has to meet the strict laws and regulations in the gambling world, which include safety for it to be licensed. And this is evident from their Costa Rica license.
– How can I create an account?
This is the easiest task. First, use your browser access the casino link. After you’ve been directed to Prism Casino landing page, you’ll see two options — log in and register. Choose Register and then fill in the required details like name and email address. Enter the details needed and wait for a verification message which will be sent to your inbox. Confirm the message and enter your password and username on the log in page and you are good to go. Log in can only be accessed by those players who already have an account.
– What should I do if I forgot my password?
If you’ve forgotten your password, click on forgot password button right on the log in page. You’ll be asked for your email address, enter it and then wait for a message in your inbox. Follow the process provided and change your password. Create not only the one that you can easily remember but also the one that is unique and difficult to guess.
– Is my personal information secured?
Yes. The information you give the casino, including your banking and personal information, is kept safe by the 128-bit encryption. This system makes sure that your information is not viewed by anyone else but you.
– What is the process of depositing money into my account?
If you’ve decided to play for real money, then you’ll need to deposit into your account. Log in and then head to the cashier. Make sure to choose the currency and payment method you want to use. After that, click deposit and choose the amount you want to cash in (the minimum is $30). Confirm the transaction and wait for the process to be complete. It takes only a few seconds for the amount to reflect in your account.
– Now when I have money in my account, how should I use it?
After depositing, head to the game selection and choose a title you want to play. It can be slots, table games, poker or keno. Open the game from the collection and place your bet. The games come with clear instructions on where to place your wager.
– How do I cash out my winnings?
The first step is to get winnings. If so, exit the game and head to the cashier. Choose withdrawal and wait for the transaction to be complete. This will depend on the banking method you are using. Rest assured that all your winnings are kept confidential.
– What are the payouts for the games and how do I know if they are fair?
Every RTG game has to undergo a serious testing of the Random Number Generator (RNG). This checks that all of their payout rates are evaluated accordingly and are fair to all players.
To find the RTP of a game, simply select a game and search for the information button or the rules. If this doesn’t help, you can contact the customer care agent for help. Remember that the RTP of a game depends on the software developer.
– Can I withdraw my bonuses?
Some bonuses can be cashable, but some cannot. If the bonuses can be withdrawn, they will reflect in your account, and all you have to do is click on cash out after meeting the wagering requirements. Remember that to claim promo offers you’ll need Prism Casino bonus codes.
– How can I access the bonuses?
Once you’ve logged in to your account, head to the promotions tab. This will show you all the offers available. It is advisable that you check on this area every time you visit the website. Some of the bonuses can only be accessed when you play certain games like keno and scratch games. In addition, different slots come with different offers like free spins.
– What should I do if I cannot cash out my winnings?
First, confirm if the method you are using supports the transaction. There is a withdrawal limit set by the casino which means that you can only withdraw a maximum of $2,500 per week. You can always contact customer support if you still cannot cash out.
Prism online casino is rich in bonuses, promotions, and slots, but there is a shortage of certifications and licenses. Also, their display seems to be outdated and might need some improvements. Other than that, it is worth trying this site as it offers amazing weekly and monthly bonuses.
Lastly, even though the casino had several issues with their payment system, they have resolved the things by putting forth strict rules and regulations, but players need to understand that these are there for their safety.