Payment Method Trustly

Payment Types

Bank Transfers

Withdrawal Time

1-3 business days

Transaction Fees

Trustly

Trustly is an electronic payment system which targets the European market. Trustly UK is an especially popular service and the system processes more than 1.7 billion EUR annually. The company behind the service is also named Trustly: They are based in Stockholm and founded the company in 2008. At the moment, Trustly is used in almost all countries in Europe, accepted in more than 800 online stores, and has more than 67 million users. However, it is exclusive to Europe, Asian countries & the USA are not covered.

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Trustly uses the infrastructure of PayPal, instead of its own. In other words, all payments are processed within the PayPal ecosystem, Trustly acts like a “re-seller”. This is not a bad thing as PayPal is a very safe, secure, and popular payment method. A service using its infrastructure will be as secure and safe as PayPal. However, Trustly has a very important difference: It only accepts bank accounts.

Let us elaborate: The service is a web-based payment platform and works on computers and mobile devices. When you become a member, it asks you to enter your personal info and a bank account. Note that this is the only payment source you can add: Trustly does not accept credit or debit cards. You can only add a bank account. Once you verify your identity and your account, you can start making payments. Like other e-wallet services, Trustly acts like an intermediary: You are actually paying with the funds in your bank account. However, if an online merchant cannot accept bank transfers, you can still use Trustly to make a payment– this is the most important advantage of the service.

This is also the reason why Trustly cannot be used outside of Europe. The payment operator must sign agreements with banks in order to offer this service, as it only works with bank accounts. So far, the company only signed agreements with the European banks and did not show an interest in any other countries.

You can use your Trustly account to make a payment at online stores that accept this method. There are also Trustly casinos out there, which allows you to make deposit & withdrawals to and from online casinos. However, the main problem of the service is that you cannot use any bank account. In order to add a bank account, Trustly must have signed an agreement with that bank. If your bank is not covered by Trustly, you won’t be able to use this system even if you live in Europe.

Advantages of Using Trustly

Safety. This payment method is authorized and audited by the Swedish Financial Supervisory Authority. It holds a Payment Service Provider license and works under the strict financial policies of the European Union. The system never stores any confidential info that can be used to access your bank accounts. You are still using the security procedures of your bank to make a payment: Trustly acts like a “second line of defence”. In addition, it uses the infrastructure of PayPal, which is very safe and secure.
Practicality. An online casino may not accept bank transfers. You are not forced to use a different kind of payment method. Even a casino does not accept bank transfers, you can still make a deposit & withdrawal by using your bank account, via Trustly. (Of course, you need to find a Trustly casino for that.)
Official Support. Many well-known UK gambling brands such as Betsson are official partners of Trustly. If you experience a problem, you can be sure that it will be resolved quickly and efficiently.

Disadvantages of Trustly

Limited Coverage. As explained above, Trustly is available only in Europe. Moreover, it does not support all of the banks in Europe. The major banks are covered, but there is still a chance that you won’t be able to use this payment method if you are using a small-scaled local bank. We advise you to check the list of supported banks at the official website before starting to use this service. If your bank is not on the list, there is no way to use Trustly.
Only One Payment Source. If you do not have a bank account, you cannot use Trustly. This may be a disadvantage for some users – there are gamblers out there who just prefer to use debit cards and stay outside the global banking system.
Not So Fast. Trustly still uses the infrastructure of banks. This means the transaction speed also depends on banks, which may be longer than any other online payment services. This especially applies to deposits. In other words, it is not an “instant” payment method.

How to Deposit with Trustly at Online Casinos?

Start by selecting “Trustly” among the options offered by the casino. Enter the amount you want to deposit. The website of Trustly will open in a separate tab/page. Enter your Trustly credentials to log in, pick your bank, and confirm the transaction. You may need to complete additional security checks in order to complete the process, such as SMS messages. These are sent/requested by your local bank, not Trustly. After the process is finished, it may take up to 24 hours for you to see the deposited amount on your casino account.

How to Withdrawal with Trustly

Select “Trustly” once more and enter the amount you wish to withdraw. This time, you just need to provide the username of your Trustly account. The casino will send the money to the account that is associated with this username. The time required for this is different at each casino but usually no longer than 24 hours. After you receive the funds, you can transfer them to any bank account that is connected to your Trustly account.