General Overview

It is no secret that the online gaming market has experienced tremendous growth in the US, more so since the Cool Cat Casino came into existence. It is among the eight brands which form the renowned Virtual Casino Group, a brand that has penetrated the industry in 2002.

With authentic licensure in Costa Rica, punters have the peace of mind in knowing that they are playing at a legit gaming site. Because there is an issue, given that there are casinos that scam players with no repercussions.

CoolCat Casino screenshot

CoolCat Casino Software

Partly why Cool Cat is held in high regard among a plethora of gamers worldwide, is the software that powers it, which is Real Time Gaming (RTG). The RTG is one of the top-notch gaming software providers in existence.

Moreover, it churns out game offerings regularly, thereby furnishing users with a vast assortment of options. The RTG software incorporated at Cool Cat is available by downloading then installing it or via a flash player such as Adobe. If you’re choosing the latter, then you can load the casino directly from your web browser.

Nonetheless, regardless of the option you select, the functioning of the software is seamless and swift, as expected from RTG. Hence, users rarely run into any setbacks regarding the quality of playing at the site.

Cool Cat Casino Games

Firstly, upon skimming through the assortment of games available, you will notice that a majority of the game offerings at the Cool Cat online casino are slot machines. Each slot game contains a unique theme alongside paytable. To that end, some of the popular titles that you will stumble upon are:

  • Happy Golden Ox Of Happiness
  • London Inspector (for slot players that are lovers of mystery)
  • Diamond Mine Deluxe (a progressive machine containing 3 reels)

Secondly, fans of table games get an incredible assortment at their disposal. For instance, the variations of Blackjack exude more diversity in comparison to the table games found in other gaming websites. Alternatively, punters can try out:

  • Red Dog
  • French Roulette
  • Craps
  • Vegas Three Card Rummy
  • American Roulette
  • Baccarat
  • Multi-user Roulette

Thirdly, at Cool Cat, Video Poker fans can relish in some of the top-of-the-range options in the sector, some of which come in multi-hand along with the single-hand variations. As such, they include:

  • Sevens Wild
  • Jacks or Better
  • Pick’em Poker
  • Deuces Wild
  • All-American Poker

Casino Games screenshot

Cool Cat Casino Bonuses and Promotions

The CoolCat Casino No Deposit Bonus

New members at the site are eligible for a bonus of $25 without making a deposit, provided that they key in the Cool Cat casino No Deposit bonus codes of COOLEST25. Nonetheless, they ought to keep in mind that the offer comes with a betting condition of 30X when partaking in slot games and 60X when delighting in the available table games.
For both instances, the highest payout is 1X, which means that punters will not be scoring any jackpots. However, it is a low-cost way of checking out what Cool Cat has in store for you.

The Cool Cat Welcome Offer

Contrary to the Cool Cat Casino No Deposit codes promotion, this offer encompasses a 330% top-up on the deposit you make that must be at least $50. Additionally, for activation, you will need to input the Cool Cat Casino bonus codes of COOLWELCOME. In doing so, you are also awarded fifty extra spins for partaking in the Popinata slot game.

The wagering terms are significantly low and stand at 5X, which increases the likelihood of players cashing out their respective earnings. Nevertheless, they ought to be aware that the bonus amount is not subject to withdrawal, and only the winnings are.

Another Cool Cat Sign-up Offer

Some players may opt for this welcome promotion which entails a 250% match. Additionally, the offer comes with limits on payouts. Nonetheless, to qualify, you will need to deposit at least $50 and adhere to the betting terms of 15X.

Since other Cool Cat Casino promo codes are needed for activation, this bonus is no different, and as such, the ALLCOOLGAMES code applies.

The Lotto Promotion

It is a tad bit different from the above offers whereby Cool Cat Casino codes, are required for activation. Instead, in each of the draws that you decide to partake in, you get the opportunity of walking away with earnings worth $1,000.

To that end, to boost your winning chances, if your budget is $600 for instance, it is wiser to buy six lottery tickets worth $100 each, than to wager the entire $600 at a go.

VIP

Upon becoming a member of the VIP club, you will get to relish in the perks such as:

  • A top-up of 280% of your bonus valid on slot games alongside keno. You will require making a payment of not less than $50 to qualify. While there are no betting terms attached, there is promo code of IMAVIP280 needed to receive the offer.
  • A 490% match of the payment you make that is usable on slot machines and keno. You will need to make a minimum deposit of $30 and bear in mind that there are wagering conditions of 30X to be met along with the highest payout requirement of 10X. Just like the other Cool Cat Casino free bonus codes needed to activate the different promotions, this one is no exception and has a code of IMAVIP490 to unlock it.
  • A top-up of 250% your deposit that is valid on all the available games. Provided that you make a payment of at least $30 to Cool Cat and then proceed to input the bonus code of IMAVIP250, you are eligible for the offer. Moreover, the promotion comes without any betting requirements, not to mention maximum payout terms.
  • A credit of 260% of your deposit valid on keno and slot games. For eligibility, you not only require depositing at least $50 but also need to key in the promo code of IMAVIP260.

Cool Cat casino bonus codes screenshot

CoolCat Casino Banking

There is a myriad of means by which members can conveniently make their payments to and withdraw from Cool Cat, as outlined in the table below. Thus, a majority of the punters should not face any challenges when pinning down the most convenient payment option.

Nevertheless, as they take their pick, they should bear in mind that payouts via Bank will result in them incurring a fee of $40. Furthermore, any deposits made to the platform are automatically converted to USD. Thus, currency conversion charges apply.

Regarding the payouts, players receive them within a maximum duration of ten business days (2 weeks) and in their preferred currency. Additionally, there is a withdrawal limit of $2,000 per week.

Deposit Withdrawal
Debit Cards Bitcoin (BTC)
Bitcoin (BTC) Direct Wire Transfers
Credit Cards Neteller
Neteller Cheques

Safety and Fairness

For the safeguarding of your sensitive information (personal and financial), Cool Cat makes use of the 128-bit SSL Encryption technology. Thus, as your details are transferred to and from the site, the technology ensures that the information is unreadable since the transfer occurs in an encrypted format.

Given that RTG software has not only been in the market for a multitude of years but is also reputable. To validate this, the site has a stamp of approval from Technical Systems Testing (TST) that is situated at the bottom of the homepage. Hence, the stamp serves as validation that the games exude fairness.

Customer Support

It is no secret that Cool Cat furnishes its members with a committed team of customer care representatives. Therefore, when they require assistance with matters relating to the casino, they can get in touch with the team via:

  • Email: You can send an email to help@coolcat-casino.com after which you will get a response within 24 hours.
  • Live Chat: The agents are available to assist round the clock.
  • Helpline: You can get in touch by calling either of the following numbers:
    1. Toll-free number: 1-888-441-6693
    2. nternational phone number: 1-678-349-0349

The Benefits of CoolCat Casino

After you sign-up and login to Cool Cat Casino, you will get to enjoy various perks as discussed below.

  • Incredible video poker games: At the site, you will discover more than twelve variations of video poker, including the popular titles such as Royal Flush that may result in a significant increment in your bankroll.
  • US punters are accommodated: While a majority of the gaming sites, including the reputable ones in the industry, exclude players located in the US, Cool Cat accommodates them. Thus, this makes it stand out from its rivals.
  • Cryptocurrencies are permitted: Those that use Bitcoin (BTC) among other digital currencies will be pleased to learn that they can use them to transact at Cool Cat.
  • Cool Cat Casino Mobile: The Cool Cat casino mobile offers users the chance of delighting in the gameplay whole they are out and about. Moreover, you can gain access to the more than 100 gameplay options available without the hassle of downloading and installing the Cool Cat casino app onto your mobile device.

Important Terms and Conditions

1. Only those located where gambling is legal are allowed to participate in the Cool Cat Casino services. Hence, partaking in the Cool Cat games is forbidden in areas where gambling is not allowed.

2. When it comes to the outcomes of the various games, members consent to them as received. Moreover, the consent includes that the winning sequences are solely generated by a Random Number Generator (RNG) which is not faulty.

3. Users at Cool Cat are allowed to delight in the available services for recreational purposes. Therefore, this implies that any other use of the site is forbidden, for instance, for professional use.

4. The website has the right to terminate your playing account without any prior warning if:

  • you are below the minimum legal age required (21).
  • There is sufficient evidence to support the claim that you have multiple Cool Cat accounts belonging to you.
  • You activate a bonus, play a game with it, and score some wins and then attempt to withdraw the earnings before meeting the stipulated wagering terms.
  • It is discovered that you made use of software which manipulates the games in such a way that the odds are in your favor.

5. The earnings that punters score which stem from system or game errors/ malfunctions are automatically declared as null and void.

6. When disputes arise from time to time, then the decisions that Cool Cat makes to resolve them are final. If you would like to file a dispute, then you can do so courtesy of the CDS (a third party), an acronym for the Central Dispute System.

7. As a result of the financial processing policies, payouts to players may be received weekly, bi-weekly, or monthly. Hence, the duration is subject to change.

8. The site does not permit users to redeem the awarded bonuses consecutively. Therefore, this means that upon redeeming a single No Deposit offer for instance, and are presented with a 2nd one, then a real cash deposit must be made for you to be eligible for the latter.

9. A member’s account requires having a maximum balance of $5 to be eligible for any of the available offer except the deposit promotions.

10. Comp Points are gathered while partaking in certain game offerings, with the lowest number of redeemable points being 1,000.

11. The combination of casino bonuses by players is prohibited. Those who fail to abide by this rule will face the repercussions of forfeiting their earnings acquired from the mixing of promotions. Hence, they ought to only utilize one offer at a go. Unless you are informed otherwise, the redeeming of extra coupons with pending cash balances in your playing account is forbidden.

12. If a user utilizes an offer that is limited to specific games, then this leads to the nullification of their winnings. The bonus rules are applicable even after adhering to the stated wagering requirements.

13. To retrieve a given bonus, you will need to claim it before making any stake levels with the given deposit. If you are unable to retrieve it for one reason or another, then you ought to get in touch with the customer service representatives for assistance. Once you start betting with the deposit, then you forfeit any rights to retrieve any bonus associated with it.

14. Each bonus is available once per computer, network (for example in an educational facility or library), person, or household.

15. Cool Cat has the right to get rid of any bonus as it deems necessary without giving notifying users prior.

16. Payouts requests undergo a review procedure that may take up to seven working days from when the request was initiated.

17. Players receive their respective withdrawals within ten days after the withdrawal request was approved. Additionally, there is a payout limit of $2,500 per week.

18. Upon making several withdrawal requests, you should note that Cool Cat has the right to compress them into as few as it can to facilitate quicker payments but not exceeding the weekly withdrawal limit.

Frequently Asked Questions

– What is the minimum required age at Cool Cat?

When it comes to playing at the site with some real cash on the line, you require being at least 21 in age.

– Is playing at the casino for fun costly?

No! Playing the games for fun or in practice mode is 100% cost-free, and thus, you can do so for as long as you wish.

– Does Cool Cat forward a report of your winnings to tax authorities such as the IRS?

No! Financial transactions that take place at the site remain confidential. Thus, it is up to the players to file their reports.

– Is web-based betting permitted by the law?

Yes! The country that Cool Cat is hosted from allows Internet gambling. However, you should only sign-up with the site if betting is allowed in your respective location.

– Is Cool Cat a licensed gaming site?

Yes! It has a valid license from Costa Rica and adheres to all the laws encompassing online gaming.

– Are the games fair?

Yes! Cool Cat is not in charge of the results from the games. Instead, the platform uses an RNG (that is verified for authenticity by TST) for fairness.

– How can you qualify for the VIP membership at Cool Cat?

To acquire VIP status, you will need to get in touch with the customer support for a review of your playing account to determine whether or not you are eligible. If you qualify, then you will enjoy the perks such as increased betting limits, greater bonuses and more.

– How long does the download process of the games take?

Given that the software is designed to download swiftly, even with slow internet speed, it should not take more than 10 minutes.

– What is the process of signing up an account at Cool Cat?

Account registration is quite straightforward. You will begin by clicking on the Cool cat widget then select the ‘New Account’ icon. Upon doing so, you will need to fill out the required details and follow the on-screen instructions, after which you will be ready to access your account and begin the gameplay.

– Are my account details private?

Yes! The details remain secure courtesy of the 128-bit SSL encryption technology implemented at Cool Cat.

– What happens if you forget your password?

To retrieve your password, you will need to access the login window where you would normally enter your credentials. You will then click on the ‘Forgot Password’ which will prompt you to key in the email address you used to create an account. Through following the on-screen instructions, you will be able to enter a new password.

– How do I make a real money payment to the casino?

There is a vast assortment of ways by which you can make a deposit. Upon logging into your playing account, you will proceed to the ‘Cashier’ section which contains a list of the available payment options. Select the most convenient one for you and follow the given instructions.

– What are the accepted currencies?

While players can make their deposits alongside withdrawals in other currencies, they are automatically converted to USD. Moreover, players are liable for the respective currency conversion costs.

– How do I receive my winnings?

You will need to head over to the Cashier section of the site and make a payout request.

– How do players receive their winnings?

The method you used when making a deposit is the same method by which you will receive your earnings. However, credit cards are the exception to this rule since they can be used to make deposits but not withdrawals. Additionally, where there is the possibility, Cool Cat will be sent your winnings to your preferred banking option.

– What games does the site offer?

Once punters register and become members of Cool Cat, they get to delight in an array of game offerings ranging from table games (Blackjack, Craps, Roulette, Craps and more) and video poker options, to slot machines which contain three reels and five reels. In addition to that, they will stumble upon the progressive jackpot slot games which grant the opportunity of walking away with life-changing winnings. Hence, the broad selection of games ensures that each player’s gaming needs are catered for.

– Do the game offerings come with instructions of how to play?

Yes! Cool Cat does not assume that all its players are aware of how to play the games. Therefore, each of the game offerings comes with detailed instructions. Players can gain access by clicking on the ‘Help’ widget upon opening the game of their choice.

– Are there games that do not contribute to meeting the stipulated betting terms?

Yes! They are Pontoon 21, Baccarat, Roulette, Pai Gow Poker, and Craps.

– Is it possible to withdraw the bonuses awarded by Cool Cat?

No! The bonuses given are solely for playing the games and cannot be withdrawn by players. Upon using the bonuses to play and score some wins, you will receive your earnings minus the bonus amount.

– Why do my comp points stagnate despite partaking in the gameplay for a while?

It is vital to note that all the game offerings result in the accumulation of comp points with the exceptions of Pontoon 21, Baccarat, Sic Bo, Craps, Roulette, progressive jackpot machines, and Pai Gow Poker.

– How does a player switch from partaking for fun to playing the games with some real money on the line?

Upon feeling like you have had enough practice with the demo/ free mode, you can progress to the real cash gameplay, which is as straightforward as it gets. Thus, you will require logging out, then logging in again and heading over to the Cashier section of the site where you will pin down your most preferred deposit method. Follow the on-screen instructions for your deposit to be successful, the select the game that tickles your fancy and the fun can begin.

– Is there a Comp program availed to members of Cool Cat Casino?

Yes! The website’s software is designed to automatically gather comp points depending on the game offerings you choose to participate in. Furthermore, regular players may be gifted with extra points by the staff members. The points can then be converted to intriguing rewards or real cash.

– Upon placing a wager, is it possible to remove it?

Yes! Provided that you have not begun the gameplay, there is the possibility of reducing your wagering amount or terminating the bet by selecting on the chips virtually presented to you.

– Is a member’s playing history accessible?

es! For every 100 game offerings you partake in, you have the option of requesting a history report which contains the detailed information of the games and subsequent wagers placed.

Conclusion

From this Cool Cat Casino review, it is clear that not only does it have pleasant outlook but furnishes players with captivating bonuses, a myriad of intriguing games, exudes compatibility with PCs (Mac and Windows) and mobile gadgets, flexible banking options including Bitcoin, and a top-notch customer support team to attend to their every need. Hence, the chances of this site being a disappointment to players are slim to none.