Captain Spins Review

Captain Spins casino is one of the newest entrants in the online gaming market, having gone live in December 2019. From the look of things, the operator is ready to go head to head with some of the oldest most dominant brands in the market.

Captain Spins Casino Review

The Captain Spins website gives a good first impression, with super-fast navigation on a remarkably user-friendly website that showcases the best that the site has to offer. But is it worth all the hype? Find out more in our first-hand Captain Spins casino review, to know whether this new gaming site is a breath of fresh air or just another cookie-cutter platform that isn’t worth a second look. Let’s dig in.

Welcome Bonus

As expected, the house has an impressive way to usher in newbies into their platform. All new players are eligible for a welcome package of up to 260 bonus spins on the Book of Dead slot to make things more interesting. However, the welcome bonus is redeemable in smaller chunks after you sign up with Captain Spins and make your first deposit of at least  €/CA$/NZ$ 10.

Bear in mind, however, that like any other online casino promotion, this deal comes with some strings attached. These are:

• You’ll find that not all games are eligible for enjoying the fruits of the welcome bonus: you can use them only on the Book of Dead slot machine.
• Additionally, you’ll have to fulfil a x35 wagering requirement before you can cash out any payout earned from the bonus money.
• You need to use free spins within a week and bonus funds in 30 days since you’ve activated the bonus.
• The maximum amount you can win from bonus spins can’t exceed the number of spins you received. The winnings from free spins are credited to the bonus balance (separately from the cash balance) and should be wagered 35 times as well.

To be on the safe side, make sure you read the fine print of the welcome offer, available in the terms and conditions section of the Captain Spins casino website.

Other Promotions

Besides the welcome package that you’ll receive after your first Captain Spins login, there is a range of other ongoing deals that you can grab on the website. The ongoing promotions currently available include:

Daily Deals

For instance, with every day that you sign in to the platform, there’s a Deal of the Day waiting for you so that you can play more.

Loyalty Points

For every dime you spend in the Captain Spins lobby, the house will award you by giving you loyalty points which are measured every month. You can either use the comp points to get more playing money or accumulate the points to climb through five different tiers of the loyalty program system. It starts from the New Recruit to Amateur, Pro, Extreme, and the Legend status, which is the highest level of the membership.

Depending on your membership status, some of the exclusive VIP features that you’ll enjoy include:

• A 2.5% cashback on your losses each Thursday of the week;
• Increased withdrawal limits;
• No deposit bonuses on the first day of each month;
• exclusive event invitations;
• Lower wagering requirements.

The Range of Games in the Lobby

Captain Spins online casino boasts of a robust portfolio of more than 1500 different titles powered by a selection of over 60 of the most innovative software developers in the industry. You’ll come across top titles from software providers such as Microgaming, Play’n Go, IGT, BTG, Evolution Gaming, Blueprint, NetEnt, Ezugi, Betsoft, RTG, Red Tiger, NYX and many more.

With such a rich selection of providers powering the house, there’s no doubt that players will have countless options for non-stop action. On top of the sheer volume of games, the titles are super immersive thanks to premium quality designs that are accompanied by bountiful potentials for lucrative payouts. Whether you’re a beginner or a seasoned player, here’s a highlight of titles that are at your disposal in the casino lobby:

Slot Machines

If you are a fan of spinning reels online, you can relish fast-paced action in a range of classic, video, and 3D slot machine games which include Super Striker, Sausage Party, Starburst, Book of Dead, Medusa Megaways, Solar Disc and hundreds more.

Progressive Jackpot Games

Are you looking for a chance to bag the life-changing prizes in a single spin of the reels? You might as well try your luck in 48 progressive jackpot games available on this gambling platform. Some of the top titles include Mega Moolah, Mega Fortune, Arabian Nights, The Naked Gun, Monkey Business, and Tiki Treasures.

Table Games

If you are a fan of table and card games, you’ll be impressed by the range of table games offered here. Whether you like flipping cards, watching the Little Wheel spinning or you prefer going head to head with the dealer, there’s something for you to relish in the lobby, including titles that you can play in real-time. Your options will include the following:

• Poker: 3 Card Poker, Mississippi Stud, 3 Hand Casino Hold’em, Texas Hold’em, Red Dog Poker, Oasis Poker Pro Series, and All Aces Poker.
• Blackjack: Common Draw Blackjack, European Blackjack, Lucky Lucky Blackjack, Pontoon Pro Blackjack, Buster Blackjack, and Lucky Ladies.
• Roulette: VIP Roulette, Lightning Roulette, French Roulette, European Roulette, and Roulette Master.
• Baccarat: Classic Baccarat and Punto Banco.
• Live Dealer Games: Live Three Card Poker, Live Ultimate Texas Hold’em, Live Baccarat, Live Blackjack, Live Caribbean Stud, Live Roulette Pro, Monopoly Live: Dragon Tiger, Dream Catcher, and Football Studio.

Play On the Go Across all Mobile Devices

Players who prefer playing their favorite casino games at their fingertips can enjoy the action on mobile irrespective of the devices they are using. Thanks to an exceptionally responsive web template designed using HTML5 technology, Captain Spins mobile casino runs smoothly across all mobile browsers. It doesn’t matter whether you are using an iOS, or Android smartphone or tablet.

All the games here come with instant play compatibility, meaning that you can start having fun directly from the browser, without requiring any download. Unfortunately, for the players who no app available yet.

However, the casino is working on delivering a Captain Spins app for both iOS and Android devices for a dedicated mobile gaming experience. Stay tuned to our site, and we’ll let you know as soon as the app is rolled out.

Security, Fairness and Licensing

Captain Spins casino holds licenses from two of the most reputable iGaming regulators. The platform is certified by both the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).

For security, the platform is also secured by 128-bit SSL encryption technology that protects the players’ personal and financial information from getting compromised by any third party. This means that after you log in to the site, you never have to worry about security when carrying out transactions.

In case you are worried about whether the house has an unfair edge, you’ll be happy to know that all the outcomes of the games in the lobby are determined by a Random Number Generator (RNG) which guarantees 100% fair results. Moreover, the casino is occasionally audited by eCogra, to ensure fairness in all outcomes of games available in the lobby.

Banking Options

Players at Captain Spins online casino will have a host of fast and secure deposits and withdrawals, ranging from e-wallets to prepaid cards and even direct bank transfer options. Here is a highlight of what’s available, subject to your geographical location:

• Deposit Methods: Bank Transfer, PaysafeCard, BOKU, EPS, SoFort, eBanking_Fi, MasterCard, Maestro, Skrill, Neteller, Trustly, Visa, EntroPay, Interac, Interac E Transfer, PayPal, and Rapid Transfer.
• Withdrawal Methods: Bank Transfer, Mastercard, Maestro, Skrill, Neteller, Visa, Transfer, PayPal, and Rapid Transfer.

While all deposits are instant, your withdrawal speeds will vary from one payment channel to another.  You should also note that the withdrawal limit per day is €5,000, except for the members of the VIP Club, and that there’s a pending withdrawal period of up to 48 hours, subject to documentation requests.

Customer Support

Captain Spins casino offers 24/7 customer support that is available in multiple languages (EN, FR (CA), NO, DE, FI, ES). All players are free to contact the customer support team for queries or assistance with their accounts at any time through the following channels:

• Email: [email protected]
• Live chat 24/7

Captain Spins casino uses the Zendesk ticket support system for the live chat feature and email support. This system generates a unique reference code at the end of a live chat for further assistance purposes. As for the emails, the reference code is generated and used as the subject.

However, the casino does not have a phone support system for the players who prefer to directly call the support for their burning issues. There is no messenger support system either.

Final Word

As you can see from our comprehensive review of the platform, you are surely going to have a good time right from your registration. While the platform isn’t perfect, especially given the fact that there’s no Captain Spins app and it lacks a toll-free phone support channel, those aren’t enough reasons for you to miss out on the perks of playing here.

Take advantage of the Captain Spins casino bonuses and promotions as you enjoy the variety of casino games offered in the lobby. Visit Captain Spins for a taste of the action!