Casiplay Casino General Overview

Casiplay is growing to be an exceptional addition to one of the most challenging and demanding industry where new casinos get released all the time and competition is actively soaring and tiring. Launched in January 2019, starting the year one step ahead, Casiplay has managed to get hold of two of the most important licensing bodies, namely UKGC (UK Gambling Commission) and MGA (Malta Gaming Authority) reassuring anyone that this is a safe and serious place to deposit.
With its clean and cutting-edge design, it instantly conveys users its playful personality with all the video slots characters enriching the landing pages. Although the pages are flourishing with so many details, they are blending together on the background with the colours adding to an easy website navigation. It has easily been one of the best well-thought designs in a while.
Casiplay Pros:

  • Multi-Language Support
  • Available on any operating device
  • Immersive VIP scheme
  • Great selection of games
  • Extensive welcome bonus program

Casino Games

With a very responsive website for both mobile and desktop, the extensive library of games is just a plus. Although the total of video slots is shy compared to what other casinos are carrying, the number of slots available at Casiplay is roughly around 400 and you can be sure that from the top game providers they have, they are hand-picked to provide quality over quantity.
At Casiplay you can navigate through all the games desired with ease. Besides the fact that they have different pages for video slots and live casino, the games are classified based on their popularity and novelty. Some of the game providers that are helping the casino thrive are:

  • NetEnt
  • Micrograming
  • Play’n Go
  • NYX
  • Quickspin

For the live casino section of the website, all the games are powered by Evolution Gaming, a distinguished name in the industry that has been providing immersive experiences for players. It’s compatible with both desktop and mobile. Therefore, no matter if you are on mobile, tablet, laptop or on your desktop you will always be connected with the live dealers.
Other than the usual video slots and live casino section, you can also find table games and scratch cards. This includes games like: Slot 777, Royal Slots, Hit the Bank, Sampo and Wings of Cash amongst many others.

Bonuses and Promotions

An attractive welcome bonus is offered to you even before you have opened your account. Up to €800 and 100 free spins on the most popular slots – namely Starburst, Book of Dead and Gold King. The bonus is divided into 4 instalments as follows:

  • First Deposit Bonus: 100% match up bonus to €200 and 30 free spins on Starburst slot
  • Second Deposit Bonus: 50% match up bonus to €200 and 20 free spins on Starburst slot
  • Third Deposit Bonus: 50% match up bonus to €200 and 20 free spins on Book of Dead slot
  • Fourth Deposit Bonus: 100% match up bonus to €200 and 30 free spins on Gold King slot

Apart from this, you can check the monthly promotion as well under the “Exclusive promotions” tab on the website to see what exciting experience you can take part of!
Players must deposit an amount of at least €20 in order to receive the welcome bonus. The bonus is subjected to a wagering requirement of at least 35 times in order to be able to cash out the winnings.
More than this, players who are enjoying the casino and actively play are automatically enrolled in the VIP scheme in which they can take advantage of the many perks such as faster withdrawals, free plays on certain days and even their own account manager.

Deposits and Withdrawals

Catering to a wider audience is a any casinos target, so being able to have an array of possibilities to deposit and withdraw is important. The deposits are processed instantly from the moment a player decides to play for real money. For deposits, the most common methods are:

  • Visa/Mastercard
  • Wire Transfer
  • Neteller, Skrill
  • Trustly
  • PaySafeCard
  • And many more that can be found on the casino website

The withdrawal options are as follows:

  • Visa/Mastercard
  • Wire Transfer
  • Neteller, Skrill
  • Entropay
  • ClickAndBuy
  • EcoPayz

The minimum deposit at Casiplay is €10, but as mentioned before, in order to receive the welcome bonus players will have to deposit at least €20. There is as well a monthly withdrawal limit of €7.000 that does not apply for UK players or players who have advanced in the VIP scheme of their casino. The currencies accepted at Casiplay are: Euro, Sterling Pound, Norwegian KR and Canadian Dollar.
It should be noted as well that the withdrawal time of each method depends on the option used, as the timeframe might differ. For example, the fastest option a player can use in order to cash out is through e-wallets which can take up to 24 hours compared to bank transfers that can take up to 3 days.

Customer Support

Finding help in the most crucial moments is vital for the wellbeing the any casino’s business. Therefore, Casiplay is committed to “CARE – Customers Are Really Everything”. Their FAQ section and help page is structured for players to find answers to most of their inquiries. However, there are moments when that is not enough and a more direct approach with a professional is needed. Their customer support team is available in 4 different languages – English, German, Norwegian and Finnish same as the website itself.
You can find their customer support available each day of the week from 8 AM to 1 AM CET either through phone, E-mail or live chat that is available on all the Casiplay site pages.