Royal Spinz was established in 2018 with the aim of becoming the online casino that offered the best customer service available. We didn’t really understand what they meant by this at the time but all has now become clear in that respect. The ‘Be a VIP’ campaign was a great success for the emerging casino and has resulted in steady growth over the last year. Let’s take a look at the finer details.
A 400% matched bonus is offered to new players at the casino upon their first deposit. This is eligible up to the value of €800 which is slightly above the industry average giving new players a significant incentive to join the casino. The promotions calendar is available on the website and gives good insight in to the kind of promotions existing players can expect. Overall the promotions with Royal Spinz are above par and worth taking advantage of.
Royal Spinz take a rather boutique approach to their games library by using several software providers. This is because Royal Spinz aims to include as many different types of gaming options as possible in order to cater for a wide audience. This is an interesting strategy and it seems to be working well for both the casino and its players. Game variations, table games, progressives and slots are all available in large numbers and the overall quality of the titles is relatively impressive. The mobile casino offers a good level of choice too with over 100 titles to navigate through.
The banking system at the casino makes good use of the latest in SSL and 128-bit encryption meaning that transactions are well protected. Players have the option of several deposit and withdrawal methods. Deposits are instant with the most often used methods being Visa, MasterCard, Maestro, Skrill and Neteller.
Royal Spinz offer a multilingual customer service team to meet the needs of their international player base. This service is available at all times of the day and night through live chat, emailing and a dedicated phone line.
Royal Spinz are still a relatively new casino but the signs suggest that this is a casino that’s well worth considering. The customer service is a very strong point and the games library offers more than most.